Find your frequently asked questions here

• Do you have disabled access?

  We pride ourselves on our all-inclusive access and disability awareness. Bowling is a great fun sport for people of all ages and abilities, and we strive to create the best facilities for everyone to enjoy. Every venue is accessible and we have equipment and facilities available for most needs. If you are a carer, please call us ahead of your visit to arrange your booking. We are more than happy to help answer any queries and help in any way we can.

• Do you sell gift vouchers?

  Yes, we do. Gift cards are available at your local NAMCO Funscape venue. Gift cards are valid all year around and redeemable against food, drink and bowling. Please contact your nearest location to purchase gift cards.

• Can children play bowling?

  Yes. We have ramps to help them push the ball down the lane, lighter-weight balls and bumpers to keep the ball on the lane. Children must be supervised at all times in the centre, especially when handling bowling balls and on the lane approach. We advise children from two years old to bowl, but it is up to the supervising adult. 

• Do you serve food and drink?

  We serve a delicious menu of food and drinks at our diners, bars and restaurants – take a look at the menu on your local venue’s page to see what you fancy. Costa Coffee is available at most of our venues, and Clyde's Bar & Grill restaurant is located at NAMCO Funscape Tamworth.

• What are your opening times?

  Each NAMCO Funscape venue is different. Take a look at our locations pages to find your nearest centre and see their opening times.

• What do I do if I have some feedback or a complaint?

  In the first instance, please speak to the duty manager who will be happy to hear any feedback or help with a complaint. If you wish to speak to our Head Office, you can email on enquiries@bandainamco.co.uk

• What do I do if I need to cancel a booking?

  Just call the venue and let them know. Where deposits have been taken, these cannot be refunded.