Promotional Terms & Conditions

The BIG Price Freeze - Summer Online Offer 

  •  Exclusive online-only offer
  •  Offer is £4.00 per person, per game of bowling
  •  Available from Monday 22nd July until Friday 30th August
  •  Excludes Bank Holidays and Weekends
  •  Valid all-day
  •  Valid for up to 2 games of bowling 
  •  Maximum 6 people
  • Subject to lane availability
  • Offer is available at all sites except County Hall
  • £1.30 shoe hire included in the offer. No discount offered for those bowling in their own shoes
  • Not to be used in conjunction with any other offer
  • This offer may be changed or withdrawn at any time without prior notice
  • All standard terms and conditions apply

Bowl Over a Penguin Promotion

  • Promotion runs between 4pm- 6pm every Wednesday during Summer Holiday (from 22nd July until 30th August 2019).
  • To win a Penguin Plush toy, the bowler must score a Strike when the Penguin Pin is in head position.
  • For the strike to be verified and prize to be awarded, a team member must be called over to witness the Strike.
  • Customers who don’t get a strike but spot Penguin Pin in the head position will receive 100 redemption tickets.
  • Participating locations are: Gateshead Metrocentre, Manchester Trafford Centre, Tamworth, Romford, Braintree and Norwich
  • Prizes are non-transferable and there are no cash alternatives.


  • Applicable to screenshots posted on social media from 21st August until 1st September
  • The Tropical Scene Competition ends on Sunday 1st September 2019 at 23:59.
  • Facebook/Instagram/Twitter users must tag @NamcoFunscapeUK.
  • The selected winner will be entitled to an annual bowling pass at a chosen venue.
  • Annual Bowling Pass will be valid for 2 people for 2 games every week for 1 year. Subject to lane availability. Pre-booking is advised, no cash alternative offered, prize is non-exchangeable and non-transferable.
  • Winner will be announced on Monday 2nd September and will be contacted via our social media channel.
  • Annual Bowling pass can be redeemed at all locations (excluding County Hall).
  • All standard terms and conditions apply.



  • Current offer is buy 5 coffee’s get the 6th free
  • We can cancel, withdraw or alter the scheme, including these terms and conditions at any time
  • Rewards Card is non-transferable
  • No cash alternative is offered
  • Valid on qualifying products only

Gift Cards

  • Namco Gift card can only be used by the person who purchased it or the person who received it as a gift in full or part payment against purchases from participating NAMCO venues.
  • Gift cards are accepted at our venues. Gift cards are valid all year around and redeemable against food, drink and bowling.
  • The total value of your purchase will be deducted from the balance on the card; any remaining balance can be used against future purchases.
  • Gift card is not for resale and cannot be exchanged for cash.
  • No change or refund will be given. The card will not be honoured if it is sold.
  • Any payment added to the card which is subsequently dishonoured will result in the credit to your card being revoked.
  • Gift card will automatically expire 12 months after the last time you used it to make a purchase and any remaining balance will be forfeited.
  • NAMCO UK LIMITED cannot accept responsibility for your card if it is lost, stolen or damaged. It will not be replaced or its value refunded in any of these circumstances.
  • Card remains property of NAMCO UK LIMITED and is not a cheque guarantee or charge card.
  • Card cannot be redeemed online.
  • Cards can be converted into video game tokens (at £1 each)

Chase the Ghost

  • Management reserve the right to withdraw the promotion at any time without notice.
  • No duplicated cards will be accepted.
  • All 5 character cards required to win 500 tickets.
  • Cards only available from machines displaying the promotional stickers.
  • The promotion cannot be used in conjunction with any other offer.
  • Playing cards have no cash value.
  • Older versions of card cannot be used as part of winning set but will still be honoured using single card values.
  • All character cards valued at 20 tickets, except Blinky cards which are valued at 100 tickets.

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